Localization

The Algolia integration for Zendesk supports help centers with multiple languages. Users see the results in the language they select.

Supported languages

The Algolia integration supports these languages (locales):

• ar: العربية / Arabic
• ar-eg: العربية (مصر) / Arabic (Egypt)
• bg: Български / Bulgarian
• cs: Čeština / Czech
• da: Dansk / Danish
• de: Deutsch / German
• de-at: Deutsch (Österreich) / German (Austria)
• de-ch: Deutsch (Schweiz) / German (Switzerland)
• el: Ελληνικά / Greek
• en-au: English (Australia)
• en-ca: English (Canada)
• en-gb: English (Great Britain)
• en-ie: English (Ireland)
• en-us: English (United States)
• en-150: English (Europe)
• es: Español / Spanish
• es-es: Español (España) / Spanish (Spain)
• es-mx: Español (Mexico) / Spanish (Mexico)
• es-419: Español (Latinoamérica) / Spanish (Latin America)
• fi: Suomi / Finnish
• fr: Français / French
• fr-be: Français (Belgique) / French (Belgium)
• fr-ca: Français (Canada) / French (Canada)
• fr-ch: Français (Suisse) / French (Switzerland)
• fr-fr: Français (France) / French (France)
• hu: Magyar / Hungarian
• id: Bahasa Indonesia / Indonesian
• it: Italiano / Italian
• ja: 日本語 / Japanese
• ko: 한국어 / Korean
• nl: Nederlands / Dutch
• nl-be: Nederlands (België) / Dutch (Belgium)
• no: Norsk / Norwegian
• pl: Polski / Polish
• pt: Português / Portuguese
• pt-br: Português do Brasil / Brazilian Portuguese
• ro: Română / Romanian
• ru: Русский / Russian
• sk: Slovenčina / Slovak
• sv: Svenska / Swedish
• th: ไทย / Thai
• tr: Türkçe / Turkish
• uk: Українська / Ukrainian
• vi: Tiếng Việt / Vietnamese
• zh-cn: 简体中文 / Simplified Chinese
• zh-tw: 繁體中文 / Traditional Chinese

Update translated strings

If you want to update some translations, edit the translation object in the algoliasearchZendeskHC function.

For example:

1
2
3
4
5
6
7
translations: {
  placeholder: {
    de: 'In unserem Help Center suchen',
    'en-us': 'Search in our Help Center',
    fr: 'Recherchez dans notre Help Center'
  }
}

Reference of translatable strings

The following code lists all available translatable strings with the default values for the en-US locale:

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
translations: {
  categories: {
    'en-us': 'Categories'
  },
  change_query: {
    'en-us': 'Change your query'
  },
  clear_filters: {
    'en-us': 'clear your filters'
  },
  format_number: {
    'en-us': function (n) { return n.toString().replace(/\B(?=(\d{3})+(?!\d))/g, ','); }
  },
  filter: {
    'en-us': 'Filter results'
  },
  nb_results: {
    'en-us': function (nb) {
      return this.format_number(nb) + ' result' + (nb > 1 ? 's' : '');
    }
  },
  no_result_for: {
    'en-us': function (query) {
      return 'No result found for ' + this.quoted(query);
    }
  },
  no_result_actions: {
    'en-us': function () {
      return this.change_query + ' or ' + this.clear_filters;
    }
  },
  placeholder: {
    'en-us': 'Search in our articles'
  },
  quoted: {
    'en-us': function (text) { return '"' + escapeHTML(text) + '"'; }
  },
  stats: {
    'en-us': function (nbHits, processing) {
      return this.nb_results(nbHits) + ' found in ' + processing + ' ms';
    }
  },
  search_by_algolia: {
    'en-us': function (algolia) { return 'Search by ' + algolia; }
  },
  tags: {
    'en-us': 'Tags'
  }
}

Localized tags

You can prefix your tags with a locale, separated by a colon. For example, if the tags of an article are:

1
[ 'Wow', 'en:Awesome', 'en-gb:Good', 'fr:Incroyable' ]

The indices for each locale will contain only the tags matching their locale: